Physician Communication and Scheduling Solutions

Your on-call shift may start with a list of patient appointments at the clinic or rounds at the hospital. With PerfectServe, you can know with certainty what’s truly urgent or not.

Finally, A Secure Messaging App and
Call Service Doctors Like

Automate Complex Schedules in Minutes
  • Optimize schedule creation: Distribute workload, coveted shifts, and time off fairly.
  • Reduce the scheduler’s workload: Stop spending hours manually adjusting and sharing schedule updates.
  • Give physicians flexibility: Promote clinician wellness by considering preferences, rules, and requirements.
Find Out if the Call is Truly Urgent or Not
  • Urgent Calls: Only go to the on-call doctor, with enough context for a quick callback.
  • Routine Calls: Forward info to an admin or nurse for appropriate patient follow up.
  • Office Closures: Let patients know what to expect for holiday or inclement weather closures.
Secure and HIPAA Compliant Communication
  • Collaborate with Specialists: Send secure images and other attachments to the right recipient.
  • Track Responses: Get updates in a reasonable time frame, and verify others got the message.
  • Search Directory: Quickly find clinicians who are on the PerfectServe app at the hospital or practices in your area too.

Why Doctors and Nurses Love It

Call Service & Secure App

  • Stop taking calls that aren’t urgent.
  • Read transcribed messages to see if they’re routine or urgent.
  • Personalize your alert notifications.
  • Minimize misrouted calls.
  • Mask your personal number so patients think the office is calling.

Physician Scheduling

  • View and manage schedules from any device.
  • Request time off and swap shifts on your own.
  • Enjoy equitable distribution of coveted shifts and on-call assignments.
  • Experience better work-life balance with schedules that consider your preferences and skill sets.

Hear What Clinicians Have to Say

“”The technology sets the process in motion…if the person trying to be reached doesn’t get reached in a timely manner, there’s a backup process that moves [the message] to someone else to ensure the problem is getting addressed.””

Dr. Douglas CarrChief Medical Officer, Hopewell Health

“”[The integration] is an efficient, clean method to organize call. It’s easy for families to use and easy to physicians to use. I think pricing has been very fair. I feel like I’m getting a great value [from PerfectServe].””

Dr. Katherine NobleFounder of Sound Beach Pediatrics

Results from Clinicians Across the Country

80%

of routine calls routed efficiently.

2.7 secs

read time for urgent cardiology calls.

2 hours

Freed up daily for a psychiatric practice (on average).

90%

reduced patient wait times by 90%.

Seconds

 Reassign on-call providers in seconds.

24/7

24/7 Access to PerfectServe Support.

Want to Know How Much it Costs?

1500

PerfectServe estimated costs range from $89-$119 per on-call user per month.

Cost Comparison

Annual Current answering service
$0.00

Annual PerfectServe spend
$0.00

Annual Estimated cost savings
$0.00

Total value
$0.00

Ready to See PerfectServe in Action?

Get on a discovery call at a convenient time.